General Conditions of Sale

Scope of application and provider

These general conditions of sale are applicable to sales contracts concluded online via the site www.worldofjaja.fr or www.worldofjaja.com between World of Jaja (us) and its consumer customers (you).

Conclusion of the contract

In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded when you click on the button allowing you to confirm your order, after having viewed the details of the order, and in particular its total price, and having had the opportunity to correct any errors.

Language

The language proposed for the conclusion of the contract is French.

Acceptance of the T&Cs

Before concluding a contract with us, you must read the GTC and accept them by clicking on the corresponding box in the ordering process.

Archiving

Contracts concluded on our website (data relating to your order and general terms and conditions in force on the day of your order) are archived for a period of 10 years. You can access archived contracts by requesting them at: ////////

Price

VAT is included in the prices displayed on our site at the currently applicable legal rate. The prices mentioned on our site are indicated all charges included, in euros. Other additional costs that may be charged to you are indicated before the conclusion of the contract. Deliveries made to countries located outside the European Union may be subject to various fees and taxes, in particular customs and import VAT. These costs are borne exclusively by the buyer.

Delivery

Delivery is possible in France. The delivery time is 3 to 15 days. If the delivery time of a product turns out to be longer, this information will be mentioned on the page of the product concerned.

Payment

The following payment methods are available to you to pay for purchases made on our site:

• credit card
• bank card
• credit card
• PayPal
• Discount code

Please note that delivery of the goods will take place after receipt of your payment by our services. To receive your products as quickly as possible, we advise you to pay for your purchases by credit card.

Retention of title

Transfer of ownership will take place after full payment of the price.

Transfer of risks

The transfer of risks of deterioration or loss of the goods will take place upon receipt of the delivered goods.

Right of withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason. The withdrawal period expires thirty days after the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the last good.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement by e-mail to the address /////////

In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. You must return or hand over the goods to the address or that has sent the goods to you without undue delay and, in any event, no later than fourteen days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to have been met if you return the goods before the expiry of the fourteen-day period. You will have to bear the direct costs of returning the goods.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from the fact that you have chosen, where applicable, a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

Exception to the right of withdrawal

The exercise of the right of withdrawal is excluded for the following contracts:

• contracts for the supply of goods made to the consumer's specifications or clearly personalized;
• contracts for the supply of goods liable to deteriorate or expire rapidly;
• contracts for the supply of a newspaper, periodical or magazine, except for subscription contracts to these publications;
• contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
• contracts for the supply of goods which, after being delivered, and by their nature, are inseparably mixed with other items;
• contracts for the supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery;
• contracts for the supply of alcoholic beverages, the delivery of which is deferred beyond thirty days and the value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
• contracts for the supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period;
• contracts for the supply of services fully performed before the end of the withdrawal period and the performance of which began after the consumer's express prior agreement and express waiver of his right of withdrawal;
• contracts for maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by the consumer, within the limit of spare parts and work strictly necessary to respond to the emergency;
• contracts for the provision of accommodation, transport, catering and leisure services, which must be provided on a specific date or at a specific frequency;
• contracts for the supply of digital content not supplied on a tangible medium, the execution of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.

[Please select the appropriate exceptions to which you wish to refer, if applicable. If you do not mention any, this means that the right of withdrawal can be exercised for all products or services offered for sale on your site. For the sake of clarity, you can leave out exceptions that are completely unrelated to your activity.]

Legal guarantee

The legal guarantee applies under the conditions provided for by law. The rights referred to in Articles L217-4 et seq. of the Consumer Code and Articles 1641 and 1648 paragraph 1 of the Civil Code apply. Please consult the most recent version of these texts on the website www.legifrance.fr.

Complaints

You can send your complaints to our customer service via the contact form.

Transfer of risks

The transfer of risks of deterioration or loss of the goods will take place when you take possession of the delivered goods or when the goods are handed over to a carrier appointed by you, other than one of those offered on our site.

Additional Conditions

Shell printing

1. The Consumer declares that by using and making available images, other materials and/or texts via the Website to purchase a product, he does not violate the intellectual rights and/or privacy interests of third parties. The Consumer declares that he is authorized to use the images, other materials and/or texts for the purpose for which he purchases a product via the Website.
2. The Consumer indemnifies the Entrepreneur against any third-party claims of any nature whatsoever, including for any reason whatsoever, regarding compensation for damages, costs or interest in connection with a Distance Contract. These include, but are not limited to, claims by regulators and claims by holders of intellectual property rights.
3. The Consumer declares that by using and making available images, other materials and/or texts via the Website to purchase a product, he/she is not using images, other materials or texts that may constitute a criminal offence. The Consumer is not permitted to use images, other materials and/or texts that, in any form, constitute an illegal act, whether or not they relate to a person or entity, and/or are contrary to good morals.
4. The Contractor performs the work on the basis of the material provided by the Consumer. The Consumer is himself responsible for the correct quality (resolution) of the materials provided. The Contractor is not liable for any damage of any kind in the event that the Consumer has provided incorrect and/or inaccurate information or substandard material, unless the Contractor was aware of the inaccuracy.
5. The Entrepreneur manufactures the products by means of an automated process and does not evaluate or check the quality and/or content of the images, other materials and/or texts provided. If the Entrepreneur receives, among other things, but not exclusively, a complaint, a claim for compensation (or other claim), a fine or a request for the delivery of personal data, because the Consumer acts in violation of the provisions of paragraphs 1, 2 or 3 of this article, the Entrepreneur is entitled to recover all costs from the Consumer and to cooperate by delivering personal data. The Consumer declares to have taken note of this and to accept it.
6. The Contractor carries out his work with the greatest care. However, it is possible that differences in colour and printing may occur because the materials provided are printed on a hull. The materials used for this purpose are different from those provided, which may result in differences.
7. If the Consumer violates or is suspected of violating these General Terms and Conditions, more specifically paragraph 1, 2 or 3 of this article, the Entrepreneur has the right not to perform the distance contract and not to deliver the products.